Customer Information

After sales services

    As Kosovar Ticaret.com, we continue to support our products and serve our customers after sales.

    Part supply is constantly available. Parts are sent to the customer by cargo within 10 days at the latest. Shipping fee and part fee belongs to the buyer.

    Delivery Information

    After your product order, the delivery time is maximum 7 days.

    Cargo or warehouse fee belongs to the buyer. Please ask the shipping fee before you place your order.

    Product Return / Cancellation

    The return process starts with the delivery of the product to you and the invoice is valid within 7 days following tahini

    The product to be returned must be damaged and should not be damaged. Otherwise, the product refund is not taken.

    All kinds of transport, disassembly and shipment costs to be formed within the framework of the return process belong to the customer.

    The return process starts with the access of the product kosovarticaret.com. Our team gives you information after reviewing the product.

    The payment of the product accepted shall be paid to the customer's account or credit card within 7 days at the latest.

    Bank information

    BANK: Garanti Bank

    Account Owner: Latif Demir

    IBAN TR620006200065200006298726

    WARRANTY AND CONDITIONS

    The fault caused by the production of kosovarticaret.com is a 2 -year guarantee against deterioration.

    In order to remain within the warranty, the products you have purchased must not be destroyed by you.

    All kinds of products that occur from the product are made by warranty intervention by the service in your town.

Privacy and Security
When your SSL and Safety, SSL technology starts the purchase process, there is a direct encrypted communication between the user computer and the bank, and no information about the credit card is not seen by www.kosovarticaret.com employees or third parties. "Safe shopping on the Internet is safer than using your credit card in a normal restaurant or gas station."

Your credit card number is not known by the personnel on www.kosovarticaret.com and your CVV2 number cannot be seen by anyone except you.

User Safety and Privacy Declaration

Since the entire system is web -based, the data called "Cookie" is sent to users 'Cookie "to users' web browsers in order to make users effortlessly and to rapidly approve data safety.

Credit Card Security
www.kosovarticaret.com 24 hours to serve you uninterrupted service is structured using the latest technology. This lock represents the 128 bit SSL certificate and no information you send through your browser cannot be visible by third parties. VISA of all banks in our store, MasterCard credit cards are valid) So you never show your credit card number to anyone.

Data security
www.kosovarticaret.com has been established to provide you with a safe and comfortable shopping environment over the internet. All precise and personal information compiled from users is stored in the highest electronic and physical safety standards, only the personnel who have authority and only under the approval of the user in compulsory situations, with a system that can be reached under the approval of the existing T.C. It is used within the framework of laws and international laws. Www.kosovarticaret.com is undertaken and guaranteed not to disclose the personal and sensitive information compiled from the users under any name, for any reason and any interlocutor, not to share these information with third parties and to abuse them in any way.

Security of your personal information
All the information you provide to www.kosovarticaret.com will be kept confidential. We are aware of how sensitive you are about your personal information. This information will not be sold or shared in any way.

Data sharing
www.kosovarticaret.com does not share the general user information other than the above -mentioned personal information, even if it is to make the services it provides more efficiently with the third parties and people.

Secure Shopping Guarantee
www.kosovarticaret.com is protected by the most advanced security systems and www.kosovarticaret.com provides 128 % security for shopping customers. Your personal information is impossible to access your credit card information or other precise data, including third parties and even www.kosovarticaret.com employees.